How does the self-service check-in process work?

Sholeo Lodges Las Palmas Flats does not have a physical front desk. The access and check-in process is completely self-service.

Before you arrive:

1. Complete the online pre-check-in using the link you’ll receive by email
2. Enter the information for all guests and sign the terms and conditions
3. You will receive an email with the information you need to access the building and the apartment

Upon arriving at the building (Juan Rejón, 20):

1. Enter the access code on the front door keypad
2. Go to the self-check-in area.
3. Scan the QR code on the sign and follow the instructions to complete your registration on your phone.
4. Scan the ID card or passport of all guests.
5. Once the process is complete, you will receive your apartment number and access code.

Digital key:

• Download the Omnitec app (App Store / Google Play)
• Log in using the information you received by email
• Carry your digital key right on your cell phone

Important:

• Check-out is by 11:00 a.m. After that time, the access code will no longer work.

If you need help during the process, call +34 928 335 960.