Are pets allowed? What documents do I need?
Yes, we allow cats and dogs at Sholeo Lodges Los Gigantes and Sholeo Lodges Maspalomas.
Simply add your pet as an add-on during the booking process so we can get everything ready before your arrival. Pet accommodation is subject to availability and requires prior confirmation.
General Terms and Conditions:
- Maximum weight: 15 kg
- Maximum of 1 pet per room
- Cost: 20 €/day
- Required documentation before check-in: up-to-date veterinary record/vaccination record and valid liability insurance
- The pet must not be left alone at any time (not even while cleaning).
Welcome kit: bed , food bowl, water bowl, and a treat or gift.
Dogs:
- Access to common areas on a leash
- At the Lodges’ restaurants, guests may only sit on the terrace or at tables set apart from others
- Access to the pool area is not permitted
Cats:
- They must remain exclusively in the room or apartment
- They must be transported in a carrier or on a leash
You can view the complete guidelines and submit your documents at sholeolodges.com/Pet Friendly