Services & Facilities

The apartments do not have washing machines. The building has a Self-Service Laundry room equipped with washing machines, dryers, and side tables for sorting laundry comfortably.

Hours of operation:

• Guests of Sholeo Lodges: 24/7 access
• External customers: limited-hour access

This is a paid service, and we only accept credit cards.

Wi-Fi is free throughout the building.

How to connect:

1. Turn on Wi-Fi on your device and select the“Sholeo LAS PALMAS”network
2. A login portal or pop-up window will open automatically.
3. Enter your apartment number and last name
4. Click “Copy URL” and then “Continue”
5. Read and accept the legal notice and privacy policy
6. Ready to set sail!

If you have any connection issues, you can email us at info.laspalmas@sholeolodges.com or call us at +34 928 335 960.

The apartment's air conditioning is controlled by remote.

When you leave or aren't using it, remember to turn it off to help us reduce energy consumption and continue working toward a more sustainable stay.

All TVs come with Chromecast built-in.

To connect:
1. Tune your TV to channel 90
2. Use your phone to scan the QR code that appears on the screen
3. Access your favorite streaming services—such as Netflix, Disney+, HBO Max, Prime Video, YouTube, or Spotify—directly, without having to enter passwords on your TV

Important: Make sure you are connected to the “Sholeo LAS PALMAS” Wi-Fi network.

Las Palmas Flats has a different cleaning policy than the Lodges:

• Stays of more than 7 nights include one cleaning service, which is typically performed between the fourth and fifth night. This cleaning service includes changing the towels and bedding and a general cleaning of the apartment, except for the dishes in the sink.
• Stays of 7 nights or fewer do not include housekeeping services during the stay.

If you need an additional cleaning, you can request it at least 24 hours in advance by emailing info.laspalmas@sholeolodges.com.

Cleaning packages (bed linens and towels only):

• Complete Set (large towel + small towel + bath mat + duvet cover + sheets + pillowcase): 9€ · Extra for a 3rd person: +4€
• Towel Set (large towel + small towel + bath mat): 6€ · Extra charge for a third person: +4€
• Single Linen Set (duvet cover + sheets + pillowcase): 9€ · Extra charge for a third person: +4€
• Double Linen Set (duvet cover + sheets + pillowcase): €9.50 · Extra charge for a third person: +€4

Yes, Sholeo Lodges Las Palmas Flats has a vending area that is accessible 24 hours a day, every day of the year.

Sholeo Lodges Las Palmas Flats features common areas designed to make your stay more comfortable and flexible.

Cool Working

• Open 24 hours a day for all guests at Sholeo Lodges Las Palmas Flats
• The perfect place to work or take a break during the day
• Free Wi-Fi

Roof Rocks

• A terrace with tables and beanbags— perfect for unwinding, relaxing, and planning your next adventure.

Self-service laundry

• Equipped with washing machines, dryers, and side tables for conveniently organizing your clothes
• Open 24 hours a day for all guests at Sholeo Lodges Las Palmas Flats
• Also available to external customers Wednesday through Sunday, from 7:30 a.m. to 3:00 p.m.

Cool Working Café

• Open Wednesday through Sunday, from 7:30 a.m. to 3:00 p.m.
• À la carte breakfast service with vegan, vegetarian, and gluten-free options
• Snacks, coffee, and beverages
• The perfect place to have breakfast, work, or take a break during the day

In addition, you'll find supermarkets, coffee shops, and restaurants just a few minutes' walk from the building.

Sholeo Lodges Las Palmas Flats is a smoke-free facility. Smoking is not permitted inside the apartments or in any enclosed common areas of the building.

Designated smoking areas:

• Main entrance to the building
• Roof Rocks (rooftop)

All facilities are equipped with smoke detectors. Smoking in unauthorized areas may result in charges for damages and cancellation of your stay.