Faq’s Sholeo Lodges Las Palmas Flats

Sholeo Lodges Las Palmas Flats does not have a physical front desk. The access and check-in process is completely self-service.

Before you arrive:

1. Complete the online pre-check-in using the link you'll receive by email
2. Enter the information for all guests and sign the terms and conditions
3. You will receive an email with the information you need to access the building and the apartment

Upon arriving at the building (Juan Rejón, 20):

1. Enter the access code on the front door keypad
2. Go to the self-check-in area.
3. Scan the QR code on the sign and follow the instructions to complete your registration on your phone.
4. Scan the ID card or passport of all guests.
5. Once the process is complete, you will receive your apartment number and access code.

Digital key:

• Download the Omnitec app (App Store / Google Play)
• Log in using the information you received by email
• Carry your digital key right on your cell phone

Important:

• Check-out is by 11:00 a.m. After that time, the access code will no longer work.

If you need help during the process, call +34 928 335 960.

Yes, we have parking available, subject to availability and at an additional cost:

• 1 to 3 days: €14 per day.
• 4 to 6 days: €12 per day.
• More than 7 days: €10 per day.

Since parking spaces are limited, if there is no availability, most of our guests park on the surrounding streets, where parking is free 24 hours a day.

The nearest parking lot is Parking Albareda Canteras (C. Albareda, 55-57, 35008 Las Palmas de Gran Canaria, Las Palmas, Spain).

• +34 928 22 45 77
• parkingalbareda@gmail.com

Check-in: starting at 3:00 p.m.
Check-out: by 11:00 a.m.

Important: Starting at 11:00 a.m., the access code for the apartment will no longer work.

The check-in process at Sholeo Lodges Las Palmas Flats is completely self-service (self-check-in): there is no physical front desk.

When you arrive at the building, you'll find a self-check-in area with a QR codethat will guide you step by step through the registration process on your own cell phone.

During the process, you will need to scan the identification documents of all occupants.

Once check-in is complete, you'll receive your apartment number and access code.

Personal assistance:

• Every Sunday, from 9:00 a.m. to 11:00 a.m. and from 3:00 p.m. to 5:00 p.m.
• WhatsApp Support: +34 621 154 318
• If you need to call us, you can reach the switchboard at +34 928 335 960

Sholeo Lodges Las Palmas Flats features common areas designed to make your stay more comfortable and flexible.

Cool Working

• Open 24 hours a day for all guests at Sholeo Lodges Las Palmas Flats
• The perfect place to work or take a break during the day
• Free Wi-Fi

Roof Rocks

• A terrace with tables and beanbags— perfect for unwinding, relaxing, and planning your next adventure.

Self-service laundry

• Equipped with washing machines, dryers, and side tables for conveniently organizing your clothes
• Open 24 hours a day for all guests at Sholeo Lodges Las Palmas Flats
• Also available to external customers Wednesday through Sunday, from 7:30 a.m. to 3:00 p.m.

Sholeo Lodges Las Palmas Flats offers city apartments located in the center of Las Palmas de Gran Canaria, 250 meters from Las Canteras Beach.

The apartments are designed for those looking for a more independent and flexible stay, whether for a city getaway, a long-term stay, or a business trip. Each one features a fully equipped kitchen and functional spaces so you can enjoy the city at your own pace.

The property does not have a physical front desk, and check-in is self-service.

In addition, it features common areas such as:

• Cool Working (coworking space)
• Roof Rocks (rooftop terrace with a view)
• 24-Hour Self-Service Laundry